2011 Mercedes benz SPRINTER Service Brakes Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Mercedes benz SPRINTER 2011 service brakes. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Mercedes benz SPRINTER 2011 service brakes and complaints other owners have filed.
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2011 Mercedes benz SPRINTER Service Brakes Problems, Complaints and Defects

 Issue ID972057
 Internal NHTSA #10504565
 ManufacurerMercedes-Benz USA, LLC.
 BrandMERCEDES BENZ
 ModelSPRINTER
 Model Year2011
 File date20/03/13
 ComponentSERVICE BRAKES
Product type codeVEHICLE
 Description of the problemOn february 20, 2013, i report to alex rodriguez said: "when my 2011 mercedes sprinter running on highway 59, the engine automatic stop working about 1 minutes."[xxx] sent a tow truck, our car pulled to the repair site. In march 1, 2013, [xxx] called "the car is no problem, we have to ride 40 miles."on the same day the car back to my home. My wife call them said: "the vehicle on the highway appear this kind of circumstance is a very dangerous thing, you just ride our car 40 miles and conclude that our car is no problem is extremely irresponsible."they said: "if you had car trouble, we willing to take all responsibility."on march 3, 2013, our car in san antonio on highway 410, the same situation come again, and this time the "check engine" warning lights is on . On march 3, 2013, i registered vehicle repair on [xxx] website want make reservation. On march 4, 2013, i called [xxx]two times and leaved message booking vehicle repair. At 1022am, [xxx] called me and said: "we can't fix your car, you go to other places to repair you are car."i asked the gentleman 2 times:" are you saying you refuse to provide repair service for us?"the answer is in the affirmative. We have two 2011 vehicles of the same mercedes sprinter,. Another car also had a similar problem, but not so serious, and another one often radio not working. We took the car to [xxx] many times, but they said that your car is no problem. Now what should we do? Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
 Vehicle Mileage at Failure20000
Number of Occurences1
Source of the issueNHTSA WEB SITE
 City and StateSTAFFORD, TX
VIN pattern WDZPE8CD1B5XXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed50
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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